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FAQs

What file formats can I upload?

You can submit your artwork in any of these formats:

  • PDF (highly recommended)
  • Adobe Illustrator (AI)
  • Adobe Photoshop (PSD)
  • EPS
  • TIFF
  • JPEG/JPG
  • PNG
Important: If you’re providing JPG, PNG, or TIFF files, please ensure they are high resolution (ideally 300 dpi) for best print quality.

Can I opt for self-collection?

No, we do not offer self-collection at this time. All orders are delivered directly to your address.

Do you provide artwork design services?

No, we do not offer artwork design. All orders must be submitted with print-ready files.

Can I select my delivery date?

Yes, absolutely. Feel free to choose a delivery date that fits your schedule best!

For urgent orders that require immediate attention, feel free to WhatsApp us at 8093 3050 or email us at cs@doorstepprints.com.sg so that we can help out right away!

I’m experiencing an issue with my order. What should I do?

If you encounter any problems, please email us at cs@doorstepprints.com.sg or WhatsApp us at 8093 3050 with your order number, and our team will help you as soon as possible.

Do you offer discounts for bulk orders?

Yes, we do! Feel free to contact us at cs@doorstepprints.com.sg or WhatsApp us at 8093 3050 to discuss your requirements.

Have a question that’s not covered here?

Feel free to email us at cs@doorstepprints.com.sg or WhatsApp us at 8093 3050 and we’ll respond as soon as possible.

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